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Role of Internal Marketing Practices in the Service Recovery Performance of Call Center Employees

Journal:Pakistan Journal of Psychological Research, Volume 36, Issue No 2

Author(s): Norzieiriani Ahmad, Munawar Javed Ahmad

Keyword(s): Internal marketing practices, service recovery performance, call centers, telecom

Category

SOCIAL AND CULTURAL STUDIES
ENGINEERING AND TECHNOLOGY

Year

2015 or earlier
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2022

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